Last Updated: August 2026
At BagInsider, we want you to know where our product information comes from.
Some products we cover are personally tested by us. Others are covered through detailed product research because we do not have the product in hand.
We don’t treat these two things as the same.
If we have used a trolley bag ourselves, we’ll tell you what we noticed while using it.
If we haven’t tested it, we won’t write as though we have.
That’s the approach we follow across our luggage reviews, comparisons and buying guides.
When We Personally Test a Product
When a product is available to us for hands-on testing, we look at the things that matter when you actually travel with a suitcase.
Depending on the product, this can include:
- How the wheels move
- How the trolley handle feels
- Ease of opening and closing the suitcase
- Zipper quality
- Shell finish and overall build
- Interior space and organisation
- Ease of carrying and moving the bag
- How practical the suitcase feels during travel
- Features that are useful in real-world use
We don’t claim to test something unless we have actually had the opportunity to use it.
When an article contains our hands-on experience, we clearly mention that in the article.
When We Have Not Personally Tested a Product
We cover many luggage products that we haven’t personally used.
In those cases, we don’t call the article a hands-on test.
Instead, our research may include:
- Published product specifications
- Information provided by the brand
- Warranty information
- Current pricing and availability
- Product features
- Manufacturer information
- Buyer feedback and reviews
- Information available from retailers
We use this information to understand what the suitcase offers and who it may suit.
We also try to separate what a manufacturer claims from what a buyer can reasonably expect from the product.
We Don’t Pretend to Have Used Something We Haven’t
This is one of the most important parts of our approach.
If we haven’t personally used a suitcase, we won’t write things such as:
“We found the wheels very smooth.”
or
“We carried this bag on our last flight.”
unless we actually did.
Instead, we’ll make it clear when our recommendation comes from product research, published specifications and buyer feedback.
We believe readers should know whether they’re reading our own experience or researched information.
We Look Beyond the Material
A trolley bag isn’t good simply because the product page says ABS, Polycarbonate or Polypropylene.
When researching a suitcase, we also look at the parts you’ll depend on during a trip.
For example:
- Wheels
- Trolley handle
- Zippers
- Lock
- Warranty
- Weight
- Capacity
- Interior layout
- Brand support
- Price
This matters because a suitcase with a good shell can still be a poor buy if the wheels, handle or other important parts are weak.
We Consider Who the Bag Is For
There isn’t one suitcase that is best for everyone.
A person travelling once a year may not need the same bag as someone flying every month.
That’s why our recommendations consider the type of traveller as well as the product itself.
A bag can be a good choice for:
- Occasional travellers
- Frequent flyers
- Family holidays
- Business travel
- Train travel
- Checked luggage
- Cabin travel
while being a poor choice for someone else.
When possible, we explain who should buy it and who should skip it.
Prices and Availability
Luggage prices change frequently.
A product that costs ₹3,999 today may be available at a different price tomorrow.
The same applies to discounts, stock, colours, sizes and product variants.
When we mention a price, it should be treated as the price available when the article was checked or updated.
We recommend checking the retailer or brand website before buying.
Buyer Reviews Are One Part of Our Research
Buyer reviews can tell us things that a product specification cannot.
For example, repeated complaints about:
- Broken wheels
- Loose trolley handles
- Stuck zippers
- Cracked shells
- Poor after-sales service
can be useful when assessing a product.
But we don’t treat one review as proof that a product is good or bad.
We look for patterns in buyer feedback and consider them alongside specifications, warranty information and other available evidence.
We Update Information
Luggage products don’t stay the same forever.
Brands can change:
- Materials
- Features
- Prices
- Warranty periods
- Product names
- Sizes
- Colours
- Availability
Airline baggage rules can also change.
When we find that important information in an article is outdated, we aim to update it.
If you notice something that needs correcting, we’d like to know.
You can contact us and tell us what needs checking.
Affiliate Links Don’t Decide Our Recommendations
Some of our articles contain affiliate links.
An affiliate relationship does not mean that a brand or retailer decides what we recommend.
A product isn’t recommended simply because it offers us a commission.
Our recommendations are based on the information and experience available to us.
For more information, see our Affiliate Disclosure.
Our Goal
We don’t want to tell you that every product is “the best”.
That’s not useful.
Instead, we want our articles to answer the questions that come up when you’re actually trying to buy a suitcase:
Is this bag worth the money?
Who should buy it?
Who should avoid it?
What are the drawbacks?
Is there a better option for the same budget?
And most importantly:
Will this bag make sense for the way you travel?
That’s what we try to answer before recommending a product.
Questions About Our Testing?
If you want to know whether a particular product has been personally tested by us or covered through research, please check the relevant article or contact BagInsider.
We’ll be happy to clarify where the information came from.